How Do You Ignore Update

[paul]

In order to keep up with the ever-changing IT world, Microsoft has not only made changes in the ways they release and support software. They have also changed how they communicate these changes to their users. There are two ways Microsoft addresses customer requests. The first method is through on-going support for the product. As customers upgrade or otherwise change the way they use the software, the company then uses this new information to produce updated software and service packs for the current version of the software. The other method is as simple as emailing the customer the link for the current version of the software.

Microsoft has decided to use the second method with an eye toward cost savings and customer service for their on-going support. Their decision has caused an uproar among many IT professionals and customers. The company claims that this method is easier for them to handle than making and shipping out software upgrades. However, IT professionals argue that this new method does not provide the same level of support or maintenance as it used to. This also has implications for the vendors who make the upgrade tools used by companies to upgrade the software on their networks. The problem, they argue, is that most software updates come from the same source as the company’s on-going support releases.

How Do You Ignore Update? The issue has become a hot topic within the IT community. IT professionals and customers alike are speaking out about the controversy. The debate goes even further to include vendors and the way in which they release updates. However, there are many in the community who believe the most important thing to do is to protect yourself against being used in this manner.

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