Even after the Support ticket for the Kb969856 keeps getting longer, the system of support is still not moving. The question here is if Microsoft really cares or does it still go by its old ways? Some people may say that it is just part of their new Microsoft culture that claims to give priority to « humanistic and customer support » but still does not really give any effort at all to fixing the problems that are being encountered in many Windows computers. The product support can not be explained with words.
It seems that this support system is not equipped with any kind of effort to fix the Windows system. One may find out the fact that the Microsoft support is not very efficient. It seems like Microsoft has fallen behind in the field of technology as well. It seems that Microsoft does not know what the users really want, but they get confused on how to address this issue.
A lot of people complain about a computer that keeps installing a lot of error messages, viruses and spyware. This can be quite troublesome, especially when there is no plan to rectify this problem at all. It is indeed a matter of concern that Microsoft is losing out on the interest of its users. There are many reports that show that most of the users do not even take into consideration how the system keeps getting infected by various errors. To make matters worse, there are even those who claim that there is no one to talk to when a problem is encountered. Many users have reported that this happens to them too after they have installed this tool.