When opening MHTV files in Windows Explorer, the MHTML support is not provided by Windows. It will show up as a preview, but no Open button will be visible when you try to open. In addition, if you try to load a file that is stored in the MFT (Master File Table), you will get an error message stating that the file can’t be found. This indicates that the Windows Support website does not have the proper MHTV file format on their end.
There are several things that could have caused this situation. Most likely, if you are using Windows XP or Vista, you may have had some software installed that has not updated for a while, and it is not able to read the MHTV files. These types of programs tend to forget where they store information, leading them to save it in a different location. If you are currently using one of these software that cannot open MHTV files, it may be in your best interest to have them updated or remove the program that is causing the problem.
A great place to find a support website that can help you with this issue is MSDN. They have sections for MHTV Files, such as reading, writing, and installation. If you do not have access to any other assistance, consider seeking out a Microsoft representative to help you figure out what is causing the problem. Microsoft is dedicated to making your computer running smoothly and safely.
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