Microsoft is basically looking to make the transition to Windows 7 easier for its users by providing them with a free upgrade that will require them to have Windows XP on their computers. Why is this important to you? It is because this Windows XP free upgrade will also affect the consumer who has a current Windows XP system installed on their machine. If you have decided to move to Windows 7, your support might be affected. This article will focus on how the customer support issues related to Windows 7 and the Windows XP upgrade could impact your support.
The first thing that needs to be looked at is the fact that Windows XP support will be affected by the fact that Microsoft is supporting the operating system on the same day as the upgrade. One could argue that the support might be impacted by the fact that the software’s support will be interrupted. However, you should remember that Microsoft’s support for the operating system is for the life of the product. If they decide to end the support of a product, they do so with a period of grace. Microsoft could end support of Windows XP at any time but is likely to hold off until they have made the decision on whether to use Windows 7 or not.
There is another factor that might cause the support for Windows XP to be affected as well. Windows XP is going to have a number of new updates that are being released in the coming months. These updates are designed to enhance the experience of the product. If you are not able to upgrade to Windows 7, you could end up having problems. Many individuals are still unable to upgrade to Windows 7 and will have to use Windows XP on their computers. If you have decided to continue using Windows XP, you might have problems with your support if you use Windows XP.
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