Are you having trouble contacting your Microsoft Live Mail Account? If so, there is a very good chance that the problem lies with the support department. You need to check your issue with the help desk or call the Help Desk number to be connected with the Microsoft Customer Support. What exactly do they need from you? The majority of accounts are not hard to solve. The issue will most likely be more complicated than a simple bounce back email.
The first thing that the support team will want to know is where you are located. If you’re in the United States, it’s a good bet that they will try to call you via phone or Skype. If you live in Canada, the help desk will most likely send a technician to your home or office to investigate your issue. For the more serious issues, they may even send you a technician to look at your PC or laptop for you. If you’ve purchased a new computer or your laptop and it’s still under warranty, the support team will work with the manufacturer to install a support package directly on to your computer.
If you’re using a newer computer or laptop, you should expect a higher level of support. They’ll most likely send a technician to evaluate your issue. The support staff will provide you with all the information that you need to solve your problem. With an initial phone call or a Skype chat session, you can be sure that your issue will be resolved in no time.
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